ISS-software - Support Testimonials

 




Most Recent Support Testimonials


"Your support group provides the best service that I have ever experienced."

Bamboo Development
Location:
Florida

Developer Residential

"We have been users of ISS since 1991. The system is extremely user friendly. The support staff is there for you and very willing to walk you through any problem. I cannot say enough about the support staff. They can solve any problem."

Trinity Homes
Location:
MD

Developer
Residential

"ISS support has always been wonderful. Not only do they help with information about the workings of the program, but they are also knowledgeable about the accounting practices and are always willing to take on a challenge. They never make you feel dumb--even when you are."

Clevenger Builders, Inc.
Location:
KS

Light Commercial
Residential

"I would like to express my appreciation to the incredible support staff. Their knowledge of the software, accounting principles and computers never fail to amaze me. Annual suppor is a bargain."

Finch and Company
Location:
North Carolina

General Contractor
Commercial & Residential
Remodeling
Property Management

"The support staff has always gone above and beyond the call of duty to help me out. The level of support they offer is more than wonderful. The really great thing about the team at ISS is that you always get to talk to a real person who knows exactly what to do to fix your problem for you. ISS keeps the same employees around so you are not always talking to a new person who doesn't know what they are doing. I would recommend ISS to anyone in the construction industry not only for the support offered but also for the ease of use of the software."

Lando Builders, Inc.
Location:
South Carolina

General Contractor
Developer

"Comment about the support. I've had to call other software manufacturers for help. They always made me feel stupid. ISS has never made me feel "dumb" even when my problem was something I had done. They've always walked me through what I needed to do and told me why and how so that I wouldn't do it again. We always get very prompt call returns. This is very important when the computer goes down.

The first of this year we switched CPA's. Our new CPA took advantage of the "copy" for him. He also thinks ISS is great. He works for several other contractors but we are the only one with ISS. He said he wished they would all use ISS. It makes his life easier."

Rite-Way Quality Homes, Inc.
Location:
Georgia

Commercial
Residential

"Support is wonderful. Always courteous, friendly, patient and prompt."

The Greber Corporation
Location:
Maryland

Residential

"Thank you for the quick thorough responses with training, problem solving and helping correct mistakes made by users."

Interior Building Systems, Corp.
Location:
VA

Architectural Millwork

"Your support team is awesome. Although I rarely need support, it is very comforting to know when I am in need of assistance I always receive help immediately and effectively. I have enjoyed getting to know the sales and support team. I feel like a friend rather than just a customer."

Maui Builders, Inc.
Location:
HI

General Contractor
Commercial
High-end Residential Custom

"Very easy to use! Support is wonderful. Always courteous, friendly, patient and prompt. The reports make is easy to track invoices and jobs."

Hallmark Country Homes
Location:
NJ

Custom Residential

Angie,

Thanks again for your help with our data clean up. We should receive our tax information within the next few weeks. I will give you a call as soon as I can so that we can straighten out the beginning balances for the income statement & balance sheet.

Thanks again.
Misty Poon

John Shahan Construction Co.
Location:
Georgia

John Shahan construction Co.

Angie,

Thank you so much for all the wonderful support you have been giving us with our ISS software. Your help with our challenges is very much appreciated by all of us here at McCaleb Construction. Every company should have someone as good as you.

McCaleb Construction
Location:
AZ

McCaleb Construction

Carol,

Thank you so much. We appreciate all the wonderful support we have received from you all over the years.

Gettum Associates Inc.
Location:
IN


Jason Gettum
Estimating Department Gettum Associates, Inc
www.gettum.com

Feedback from online Webex

Thank you very much Angie.... Now we can get on with all the work that needs to be done.

Setup: Excellent
Reliability: Excellent
Performance: Excellent

Marqllc@adelphia.net

Feedback from online Webex

You are great

Setup:Excellent
Reliability: Excellent
Performance: Excellent

Trinity Homes
Location:
MD

rent@howardcountyrentals.com

And the list keeps growing !




Testimonials

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